Thought I would just explain the mechanics of the shopping basket.
When you win a lot this will be placed in your shopping basket. So after the auction has finished you will need to empty your basket, otherwise the items will still be in there for the next auction and this could be a tad confusing!
So, can all customers who have won lots complete the checkout process, log in to your account, go to “my account”, then click “Auction” , then click “lots won” this will show the contents of your basket. Choose either “pay by Bank Transfer”, or “Pay by cheque” or “pay by cash”. Then click the “shop” box and this will empty the basket and produce an order for us.
Hope that helps, please contact us if you are struggling and we will be glad to help.